Automatic robotic cleaners are a great addition to any pool. They reduce the amount of vacuuming a pool owner must do and they offer a much more aesthetically pleasing swimming environment. However, like all equipment they require some maintenance to ensure they continue working properly. The good news is that many common problems with robotic cleaners are easily solved, even by the average homeowner.

The first thing to check is that the power supply indicator light is on and that the cords are intact. It’s also important to make sure the cleaner is free from debris that might be causing it to get stuck. Lastly, it’s essential to make sure the filter is not clogged, which can also interfere with cleaning efficiency.

If your cleaner is constantly getting stuck, it may be time to add a ladder guard kit to prevent the unit from accidentally getting hooked or snagged by the pool ladder. Also, it’s important to inspect the wheels or tracks regularly for signs of wear and tear, and to remove any objects that can impede the unit’s movement.

Sometimes the problem is as simple as a hose that isn’t long enough or that is creating air bubbles at the return wall-fitting. Those issues can be remedied by tightening the connections and using silicone to seal the cracks. If you notice the hose is leaking in other areas, it’s best to remove the unit and inspect the hose sections and joints for leaks.

A hose that is too short can lead to the cleaner not being able to reach all parts of the pool, especially corners and stairs. The hose should be able to extend from the return line weir or dedicated suction line all the way to the farthest point in the pool with a few feet left over. A hose that creates bubbles at the return wall-fitting is often due to holes or an ill-fitting connection, and can be fixed by tightening the joint and sealing it with silicone.

Another common problem with robotic cleaners is that the canister gets tangled in the water, or simply flips upside down when emptying. The easiest solution is to simply take the canister off and see if the unit still functions correctly. This is a quick fix that can save the owner a lot of time and money.

It’s important to give customers the tools they need to keep their robotic cleaner running smoothly, so they can spend less time on pool maintenance and more time enjoying their pools. For service technicians, this means allowing clients to do some of the basic troubleshooting themselves and saving them from having to pay for unnecessary repairs or a replacement unit. And for retailers, it means putting the right parts and accessories in front of customers so they can help them get the most out of their investment.