Automatic cleaners are a pool owner’s best friend, but like all equipment, they can have issues from time to time. Thankfully, most of these are easy to repair and won’t require the expense of a new unit.

Here are a few common problems that can affect a robotic cleaner:

1. Poor Suction

The most common issue with automated pool cleaners is poor suction. This can be caused by a number of things: dirty or damaged brushes, improper floatation, and even low water levels in the hose. Checking and cleaning these areas should help restore suction to a normal level.

2. The Cleaner Gets Stuck

Another common problem is the cleaner getting stuck on the pool ladder or in front of a handrail. This can be resolved by installing a ladder guard kit, changing the cleaner’s cleaning pattern, or adjusting the floats and hose weights (depending on model). If the cleaner gets stuck in a corner of the pool or is trapped up against a step, simply lowering the entry steps may help. Alternatively, a small boulder placed in the area or shortening the cleaner hose can also work.

3. The Robot Won’t Start

If the cleaner won’t start it’s likely that it is out of power. It is important to make sure that the floating power cord is plugged into the power supply transformer, which is in turn plugged into an outlet. The power supply should have an indicator light showing that it is receiving power. If it isn’t, this can be easily fixed with a replacement wire connector or new power cord.

4. The Cleaner Can’t Climb Walls

One of the most common reasons for this is that the walls are dirty or have a lot of algae. Cleaning the filters and walls regularly should keep these issues from arising. It is also a good idea to spray the walls down with algaecide or chlorine, which can keep algae from growing and help the cleaner climb more efficiently.

5. The Cleaner Can’t Reach the Pump

Sometimes a client will call the retailer with a problem and it will be something that isn’t covered under warranty. Being clear with clients from the beginning about what is and isn’t covered by a warranty will save them a lot of headaches down the road.

6. The Cleaner isn’t Running the Full Cycle

Leaving a cleaner running too long can reduce the efficiency of a pool. This is especially true when the water is cold. Keeping the cleaner on the recommended cleaning cycle will prevent this from occurring.

While the majority of these issues can be avoided with regular maintenance, there will always be times when a professional needs to be consulted. With the right information and guidance, a knowledgeable pool professional can solve most problems with ease. For more information about troubleshooting and repairing automated pool cleaners, visit the Kreepy Krauly website for helpful articles and videos. Or feel free to contact a dealer near you for more assistance.